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Where do you source the CBD in your products?
We source our CBD from industrial hemp from authorized producers in Colorado in compliance with its Industrial Hemp Program and uses CDA (Colorado State Department of Agriculture) Approved Certified Seed, which means that the seed is approved and labeled by the CDA for cultivating industrial hemp.
Where is your hemp grown?
We work with farms primarily in the state of Colorado, USA, as well as some other states which grow industrial hemp. Colorado is ideal for growing conditions due to its high altitude, flat land and many rivers flowing directly from the foothills of the Rockies.
Is your hemp organically grown?
While Hemp Extract itself is not USDA Organic-eligible, our hemp is grown without chemical pesticides, herbicides, and fertilizers. (Our hemp seed oil is USDA Organic certified – one of the first certifications of its kind!)
How are your products tested?
At Vida, we do not settle for conventional cannabis testing on our products. We have sought out the leaders in chemical testing (Flora Research Laboratories) to perform independent state of the art testing as part of a program to ensure very thorough and stringent testing. We are not aware of any other company doing the same high level of independent testing on its CBD products.
What is the Endocannabinoid System (ECS)?
The Endocannabinoid System (ECS) is a group of receptors found in human bodies, throughout our brains, and central and peripheral (outside the brain and spinal cord) nervous systems that have been biologically hardwired to react to and interact with cannabinoids. To learn more, visit our Knowledge Center.
What is cGMP certified? Are your products cGMP certified?
cGMP is current Good Manufacturing Processes standard. Not only are our products cGMP, they are GMP for Sport, this is the most strict GMP certification guaranteeing a product is free from banned substances. Our products are also manufactured in a NSF (National Science Foundation) certified facilicty
Is CBD legal?
Hemp-derived CBD is not subject to the Controlled Substances Act (CSA) and is federally legal – the 2018 Farm Bill recently explicitly removed all hemp and hemp-derived products from the CSA. The 2018 Farm Bill also allows states to adopt their own plans for requirements on hemp growth and the sale of hemp-derived products, including CBD, so you should check on your local state’s rules.
Does your product contain THC? Will it show up on drug tests?
Our products are produced from industrial hemp, which has less than 0.3% THC by dry weight and is exempt from the Controlled Substances Act. Our CBD from industrial hemp contains, in addition to CBD, also terpenes, phytonutrients and other cannabinoids that are naturally found in the hemp plant, which may include trace amounts of the cannabinoid THC at less than 0.3%. Given that there may be trace amounts of THC in some industrial hemp products, we strongly encourage that individuals who may be subject to drug testing consult their health care practitioners before consuming hemp products.
Is it possible to get a “high” or “intoxicated” from your products?
Our products have less than 0.3% THC and are non-psychoactive.
Which product is right for me? (capsules or tinctures/ dosage)
While we can’t recommend any of our products for specific medical uses related to health issues you may be facing, we do have a range of different potencies in our oils. Our Hemp Oil comes in a variety of strengths: Everyday, Enhanced and Supreme 600mg -1800mg of CBD per tincture and 10mg-30mg in capsules. We recommend daily use for preventative care and to contact your healthcare practitioner for recommendations for specific symptom relief.
What specific conditions are your products good for?
Our product is to be treated as most dietary supplements in this sense. We can not make any medical related claims when is comes to CBD. However we can talk about the effect on the ECS (EndoCannabinoid System) and its adaptogenic properties.
What is the shelf life of your Product?
We have a 1 year shelf life on our Beverages and 2 year shelf life on our supplements.
You use organic ingredients - why is your product not USDA organic?
Although we strive to use the best organic ingredients we can find, CBD and Hemp are very new to US agriculture and the governing bodies that create USDA Organic standards are still creating processes to certify Hemp and the manufacturing steps to make certificates available. That being said, our farms and labs are working hard to maintain strict organic standards. Once available we will be looking to secure our certifications.
Is your product all natural?
Absolutely, yes, We make sure every ingredient is at least all natural, and organic when possible. Our third party lab tests for synthetic cannabinoids, and our products are certified non-synthetic as we understand the complications and health concerns that have recently arisen from synthetic cannabinoids being released into the market.
Don’t I need some THC though for CBD to be effective?
While we believe that a balance of phytonutrients is a great addition to our products it does not mean that CBD is ineffective without such other compounds. There has been extensive clinical trials and scientific research on pure CBD isolate (meaning 99.9% CBD without any other additives or phytonutrients) and those tests and trials have shown that CBD on its own is effective.
Now that I’ve seen positive research surrounding CBD, are there any negative side effects that I should be aware of?
We always recommend that you consult with a physician when taking a new supplement product, especially if you are taking other medications. However, there has been formal review by the WHO (World Health Organization) that indicates that even in high amounts that CBD does not impair motor skills and it has also shown no addictive properties or potential for abuse. In other words, the WHO has deemed CBD as safe (and recognized potential health benefit) but there may be interactions with other medications that could cause unintended effects. We recommend consulting with a physician when taking other medications.
How do I apply for sponsorship
We’re always interested in hearing about new sponsorship opportunities, you can email us with your sponsorship proposal at info@phivida.com
How do I make a complaint / who can I contact?
You can contact us via email at customercare@phivida.com or call us at 1-844-744-6646 (ext 3)
Can I get a refund?
If you are unsatisfied with your product, please email us at customercare@phivida.com
What does shipping cost?
Shipping costs will vary depending on where you live. Upon checkout you can calculate shipping charges for your region.
Can I overdose on this product
There have been no known cases of anyone ever overdosing on CBD products.
How will I feel after I take it?
Since everyone is different, results will vary, however some people have found the products help with their sleep, stress, anxiety and gives them an overall sense of calmness
I had terrible customer service
We apologize in advance, we always strive to provide excellent customer service, please email us at customercare@phivida.com with the date, time and place this occurred and we will follow up on the situation.
My product arrived damaged
Please email customercare@phivida.com with your order number and a picture of the damaged product and will be sure to either send you another case or give you a full refund, depending on your preference,